Bruce figured out that the problem is that we share our home directory across all hosts, so idlhelp gets confused about which host it is on. (It does not keep track of this.)
So the fix is to get rid of the directory in your home directory that has the incorrect information:
in <homedirectory>/.idl/itt
type
rm -rf idlhelp
We think it is the .metadata/.connection file that causes the problem, but eliminating it does not do the job.
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